1. Overview & Scope
At Vijju Invisible Grills, accessible from our official website, we prioritize customer transparency and data privacy. This Privacy Policy details the types of personal data we collect when you visit our website, request quotations, or communicate with us through phone or WhatsApp, and how we responsibly protect that data.
2. Information Collected Through Contact Forms
When you request a quote or contact our service desk through our web forms, we may ask you to provide voluntary personal information, including:
- Your Full Name
- Your Contact Mobile / Phone Number
- Service required (e.g., Invisible Grills, Balcony Safety Nets, Pigeon Nets, Window Grills)
- Approximate dimensions, property type, or specific installation requirements
We collect this information solely to evaluate structural feasibility, provide accurate estimates, and schedule on-site measurements.
3. Phone Number Handling & Communication
Your phone number is used exclusively for service-related communications regarding your inquiry. We do not sell, lease, trade, or distribute your phone number or contact details to third-party telemarketers or external advertising networks. You will not receive unsolicited automated promotional calls.
4. WhatsApp Communication
Our website provides direct links to connect via WhatsApp (https://wa.me/919177771652). When you choose to initiate a conversation on WhatsApp, your chat is processed in accordance with WhatsApp’s end-to-end encryption standards and terms of service. We use WhatsApp to share quotation details, product photos, site measurement schedules, and installation confirmations.
5. Cookies & Tracking Technologies
Our website utilizes minimal, essential browser cookies solely to support smooth site navigation and caching performance. We do not employ aggressive cross-site tracking cookies, invasive analytics pixels, or behavioral profiling tools.
6. Third-Party Services
We may include links or integrations with reputable third-party services such as Google Fonts (for typography delivery) and WhatsApp/Meta (for messaging). These services may collect basic technical data like IP addresses in accordance with their respective privacy policies.
7. Data Security
We maintain physical, procedural, and technological safeguards to prevent unauthorized access, misuse, or alteration of customer contact information. Only authorized technicians and customer care personnel handle inquiry data.
8. User Rights
You have the right to request access to the contact details you have shared with us, request corrections, or ask us to delete your contact records from our communication logs once your service is fulfilled.
9. Contact Information
If you have questions or concerns regarding our Privacy Policy or data handling practices, you may reach us directly at:
- Business Name: Vijju Invisible Grills
- Phone Number: 9177771652
- WhatsApp: +91 9177771652